Do you have passport, original degree, sealed academic transcripts and criminal background record right now? If not, can you prepare these documents soon? Yes.
* Education & Work Experience *
University of South Carolina, B.A. Political Science & Business Administration, summa cum laude
Public Relations & Social Media Coordinator, Amobee San Diego, CA
October 2017 – May 2019
• Secured media coverage surrounding technology releases, executive appointments and acquisitions
• Executed a social media strategy across multiple corporate accounts, including advertising
• Managed corporate awards program, as well as placement to best place on work lists
• Prepared executives for media interviews and briefings, including preparing in-depth briefing documents
Project Coordinator, Lingualinx Remote
February 2017 – October 2017
• Developed and utilized project management skills to direct translation projects through multiple workflows for various clients including public entities (i.e. Washington State) as well as private corporations (i.e. Disney)
• Achieved a memoQ Project Management Certification through completion of an online course and exam
• Collaborated with linguists around the world on a daily basis to ensure the highest translation standards
• Assisted multiple teams with project management services and in doing so learned the most effective quality assurance measures and acquired additional client facing experience
Client Relations Associate, Tully Rinckey PLLC Albany, NY
February 2016 – February 2017
• Provided service to law firm clients throughout the course of their legal matter in a Call Center setting
• Designed, documented, and improved important processes to ensure smooth call center operations
• Developed comprehensive training manuals for 4 different positions within a quickly growing law firm, then further designed a wide-ranging training curriculum leading to distinct department improvements
• Utilized Constant Contact and Survey Gizmo for maximum outreach to prospective clients
• Managed all client complaints for 7 offices and learned the high-demand interpersonal skill of handling and providing solutions to disgruntled clients
• Formulated and implemented client assurance surveys to ensure client satisfaction, leading to the greatest amount of constructive feedback the firm has ever seen
Tracker/Researcher, New York State Democratic Committee NY-19
March 2016 – November 2016
• Developed pervasive research skills in a politically polarized setting
• Attended political events, fundraisers, and debates throughout New York’s 19th Congressional District
• Coordinated with Congressional Campaign to ensure maximum outreach and research visibility
Intern, Senator Chuck Schumer’s Office Albany, NY
May 2015 – August 2015
• Researched grants, drafted letters of proposal, and proposed press releases
• Attended press events and ensured wide media coverage
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