 Education & Work Experience |
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* Education & Work Experience *
AMBER FRICKLETON (여자분)-----------------------
EDUCATION
2009-2010 NSCC - Centre of Geographic Sciences Lawrencetown, NS
• Advanced Diploma in Geographic Information Systems with Honours.
• Average 90%.
2004-2008 Memorial University of Newfoundland Corner Brook, NL
• BA, Environmental Studies.
• 3' and 4th year average of 82%.
EXPERIENCE
June 08-Aug. 09 Westin Nova Scotia Halifax, NS
Housekeeping RoomA ttendant
• Worked with a team to clean and prepare guest rooms.
• Ensured guests were comfortable and all needs were met.
• Created a committee to focus on environmental initiatives.
May 07-Aug. 07
June 06-Aug. 06 Five Star Paving & Interlocking Brick Victoria, BC
Pa7ing Brick Installer
• Laid and carried interlocking paving brick • Worked with a team to prepare work sites. • Responsible for basic maintenance of equipment.
June 04-Aug. 04 Saint Vincent's Guest House Halifax, NS
Nutrition Sertices
• Served and assisted residents with meals that met particular dietary needs. • Cleaned and sanitized kitchen equipment and dishes.
• Stocked and kept kitchens clean and orderly
Sept. 02-June 03 Hudson Bay Company Inc. Halifax, NS
Floor Serda A sscdate
• Responded to customer inquiries in person and via telephone.
• Enhanced overall store and merchandise appearance to attract and assist
customers.
VOLUNTEERING
2008-Ongoing Canadian Red Cross Halifax, NS
Disaster Responder
Work with the Red Cross disaster response team to meet basic and immediate needs of people affected by disasters.
2008-2008 Discover Centre Halifax, NS
Exhibit Interpieter
• Orient and assist visitors wiuile contributing to the care and maintenance of exhibits and facilities at a children's museum.
1999-2003 Melville Lodge Nursing Home Halifax, NS
A ctizity 0-ordinator
Planning and running activities for the residents of a nursing home.
ACHIEVEMENTS
Principal's List for the 2007-2008 Academic Year 2007-2008 Memorial University of Newfoundland - SWGC
Recognized for academic achievement
Student Leadership Conference
2007 Memorial University of Newfoundland - SWGC
Nominated by a professor for showing leadership in class
Nicholson Memorial Award
2004
• Scholarship for post-secondary education
Mark Belbin (남자분)--------------
Experience
April 2010-Present Amsterdam Inn and Suites - Quispamsis Quispamsis, NB
Welcomed guests and provided the highest quality guest experience.
Took responsibility for finding out the answers to questions I was unable to answer or resolved situations that I did not know how to resolve.
Sold rooms by explaining amenities, and quickly recorded reservations. Ensured phone and Internet services were working at all times
Assisted in other duties as required
July 2008-August 2008 Bell Aliant Halifax, NS
Systematically performed the necessary testing as detailed in the test plan and recorded results in testing database
Worked with project team developers and BAs to identify, track, and resolve defects
Analyzed and identified potential user experience issues that may prevent customer satisfaction with the new web site
Maintained testing database with accurate and timely updates
Reviewed testing logs and reported on errors or anomalies
June 2007-August 2007 Five Star Paving Co. Ltd. Victoria, BC
Drove a company vehicle to pick up supplies around an unfamiliar region Basic maintenance of the vehicle
Bricklaying
July 2006-August 2006 Bell Aliant Saint John, NB
Answered both Toll and Directory Assistance Calls
Dealt with and transferred complaints to appropriate departments
September 2003-August 2005 Village Convenience Rothesay, NB
Light cleaning of gas station
Resolved customer complaints
Opened and closed the restaurant
Education
2005-2009 Memorial University - SWGC Corner Brook, NL
Bachelor of Arts in Tourism Studies, minor in Business Administration
Volunteer
February 2009 East Coast Music Awards Corner Brook, NL
Volunteered as security
Oct. 2008 Gros Morne Institute for Sustainable Tourism Rocky Harbour, NL
Typed proceedings of breakout sessions
Attended keynote presentations
References
Dr. Edward Addo Professor in Tourism Studies MUN
(709) 637-6214
eaddo@swgc.mun.ca
Steve Purcell Test Manager - Portal Migrate and Search Project Bell Aliant
(902) 487-4885 - work
(902) 233-2214 - cell
Steve.purcell@concertia.com
Mike Brooks Manager Village Convenience
(506) 849-1199
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